As entrepreneurs, we’re hard wired to please + upgrade + giveaway + reward + even wear ridiculous party glasses for our precious customers. But, wait a second, we’re clients too! Who’s gonna take care of us?

I will.

I remember back in college (oh! the glory days when I used to have cable TV), I saw an ad from my cable company offering extra channels for free upon signing up. I immediately called em’ + said I’d like more channels too please, for free, but was told it was for new subscribers only. I told the customer service agent I’d gladly cancel + re-join. After 15 minutes on hold I got my Bravo + TV Food Network + more.

Call me extremely lucky. Perhaps I’m just extraordinarily demanding. I happen to think it’s a little bit of both combined with a pinch of creativity to get the companies I do business with to treat me well + do the right thing when a situation goes awry.

Come borrow my compiled list of secrets to getting more perks upfront + without paying the VIP price tag.

help, please

Did I miss anything? Be sure to plug it in the comment area below. See you next time.

xo,

Mayi Carles

There is nothing “based on a true story” about today’s adventure.

There are no lions + tigers + bears in this tale.

No panda’s that Kung Fu.

No krakens or fountains of youth.

No wardrobes either. Unfortunately. Would have been nice to have one filled with Anthropologie dresses. I guess those are only available for Hollywood + friends. Until then, these are the “for realz chronicles” of… well, me + myself + I.

What? It’s my blog! Like, the only place where I’m kind of a big deal ya’ know.

Medium deal? Coooome on…!!! I did survive em’. The chronicles I mean. I think I deserve a little confidence boosting spotlight after all my ego had to endure.

And a Nutella cookie (jar).

Your journey lies after the play.

Viewer discretion advised.

The official “The End happens after you come say hi in the comments

xo,

Mayi Carles

People are freaking experts when it comes to asking for things that aren’t offered. Ahem. Ahem.

Does it look like I live in the North Pole?

Have you seen me call my pet Rudolf?

Do you see me wearing a velvety outfit?

Do I HO HO HO instead of LOL?

My point exactly.

The suggestion box is to the left, thank you very much.

I have a lot to say about creating offers inspired by customer feedback, but I can’t strap you to the chair for the full ramble, so a 5 minute vid’ will have to do for now.

For my confessions + revelations + incoherent lessons, hit play.

your turn

In the comments, I would love to hear your experience suggestion box-inspired products + services. How did it go? What did you learn? I still wrapping my finger around this one, so I could really use the extra hand. And I suspect we would all really benefit from listening to each others stories – success + failure alike.

See you on the dance floor.

xo,

Mayi Carles

There are more social media sites these days than spices in my spice cabinet. It’s giving me a headache.

Can we all just agree to stop at Instagram? Communal pinky pact, pleeeeease?

In the meantime, let me smack down this social media schizophrenia with a pinch of clarity + a gallon of confidence. That’s all you need to open your (insert name of social media profile here) with no street cred’, just yet.

help, please

Do you have any social media tips of your done to add to the mix?

And do me the biggest favor, will ya’? Share today’s Friday Video Time episode on your favorite social media outlets. I have a feeling we can make this puppy go viral.

xo,

Mayi Carles